Privacy Policy
Last updated: April 2025 · Compliant with Thailand PDPA (B.E. 2562)
1. Data Controller
BR Property Co., Ltd., registered in Thailand, is the data controller for personal data collected through this website and related communication channels including LINE.
Contact: info@brproperty.homes
2. Data We Collect
We may collect the following types of personal data:
- Contact information: name, phone number, email address, LINE ID — provided voluntarily when you enquire about a listing or contact us.
- Listing data: property information submitted by owners/agents via our LINE group or admin portal.
- Usage data: pages visited, search queries, and session data collected via standard web analytics (no cookies that track you across external sites).
- Saved favourites: stored locally in your browser (localStorage) — never sent to our servers.
3. How We Use Your Data
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.
- To respond to property enquiries you initiate.
- To match buyers/renters with suitable listings (with your consent).
- To operate and improve the platform.
- To comply with legal obligations under Thai law.
4. Data Retention
Contact enquiry data is retained for up to 2 years. Listing data is retained for the duration the listing is active plus 1 year. You may request deletion at any time.
5. Your Rights (PDPA)
Under Thailand's Personal Data Protection Act (PDPA), you have the right to:
- Access your personal data held by us.
- Correct inaccurate data.
- Request deletion of your data.
- Withdraw consent at any time.
- Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC).
6. Third-Party Services
We use the following third-party services that may process data on our behalf:
- LINE Messaging API: for our bot and communication features. Subject to LINE Corporation's privacy policy.
- Vercel: web hosting provider. Data processed in accordance with Vercel's DPA.
- Anthropic Claude API: used to parse listing text — no personal contact information is sent to this service.
7. Cookies
This website uses minimal cookies necessary for operation (session management). We do not use advertising, tracking, or analytics cookies that share data with third parties. Your saved favourites are stored in browser localStorage and never transmitted to our servers.
8. Changes to This Policy
We may update this policy periodically. The "Last updated" date at the top will reflect any changes. Continued use of the platform after changes constitutes acceptance.